Tuesday, September 10, 2013

Oracle 11.2.0.3.0 DATABASE CRASHED DUE TO ORA-240 AND ORA-15064

There is a bug in Oracle 11.2.0.3.0 which can make your database instance restarting itself.
If you get following errors in database alert.log you know this bug is affecting your database:
ORA-00240: control file enqueue held for more than 120 seconds
ORA-29770: global enqueue process LCK0 (OSID 12329) is hung for more than 70 seconds

ORA-15064: communication failure with ASM instance

There is bugfix for this problem and you can download it from My Oracle Support (MOS) patch:
13914613

Other way to fix this is to update your database to newest version where this is also fixed

More info about this can be find from MOS documents:
Database Instance Crashes with ORA-15064 ORA-03135 ORA-00240 on 11.2 (Doc ID 1487108.1)

Bug 13914613 - Excessive time holding shared pool latch in kghfrunp with auto memory management (Doc ID 13914613.8)
 



 

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